Access Housing
is part of the
Housing Choices Australia
Group of Companies
Access Housing is part of the Housing Choices Australia Group of Companies

Tenant Focus Groups

Access Housing’s tenant focus groups aim to link tenants with services and resources in their local community. They also provide a way for Access Housing staff and tenants to share information, get feedback and connect with each-other over a cup of coffee and morning tea.

Access Housing has partnered with many local community organisations to deliver a range of place-based tenant focus groups across the Perth metropolitan, Peel and South West regions.

Over the past two years, Access Housing has run the following series of focus groups and has seen tenants build their aspiration and capacity while also increasing their participation with Access Housing and their community.

Our Tenant Focus Groups

My Aged Care information and wellness sessions
Access Housing and Southern Plus partnered to deliver My Aged Care information sessions in Mandurah, Maddington and Bunbury to support tenants to navigate a changing aged care system.

The My Aged Care information and wellness sessions provide up to date information on aged care services and provide an opportunity for tenants to share their experiences and wellness resources with each other.

“This morning’s (My Aged Care information and wellness) session removed some of the fear factor involved in accessing help.” – Maddington session participant.

Managing on a Low-Income Financial Workshops
Access Housing’s award-winning How to Manage on a Low-Income Financial Workshops program is a collaboration between Access Housing, our tenants and the Financial Counselling Network.

Access Housing has held 14 workshops with 146 Access Housing tenants since 2017 (info correct as at 5 May 2020). These workshops encourage participants to share their existing financial knowledge, learn from other tenants and get to know their local financial counsellor.

Access Housing staff facilitate discussions around managing on a low income but, ultimately, the sessions are led by tenants who discuss money management and local tips and resources.

“It’s helpful to meet others with the same experiences who are in the same situation as me. I feel like I’m not alone.” – Financial Workshop participant

To learn more about the How to Manage on a Low Income collaborative workshop model, please click here.

Pathways to Volunteering sessions
Access Housing has held Pathways to Volunteering sessions in partnership with Volunteering Resource Centers in Mandurah, Rockingham, Kelmscott and Armadale.

Participating tenants were able to connect with their local volunteer coordinator, learn about the benefits of volunteering, share their volunteering experiences and sign up for volunteering roles.

“I was oblivious to volunteering and how to go about getting involved. This session organised by Access Housing has really been invaluable.” – Rockingham session participant.

Access Housing information sessions
Access Housing launched a new series of information sessions about our policies this year, based on findings from our Annual Tenant Survey.

The first series of focus groups focused on Rent Setting and provided tenants with an opportunity to learn more about how we calculate rents.

The Rockingham session, pictured, was a highly successful and well attended event.

“I learnt information I didn’t have before about rent setting… I felt that my concerns or questions were important and answered in the best way they could be.” – Rockingham rent setting session participant.

NDIS Information Sessions
Access Housing and APM collaborated for a series of focus groups to provide tenants and their carers and supports with information about the National Disability Insurance Scheme. The workshops focused on discussing how tenants may be able to access support though the scheme.

What tenant focus groups would you like to see?
Our tenant focus groups are guided by you!

If there is a tenant focus group you would like to see in your area, or you have an idea for a focus group, please let us know by contacting our Tenant Engagement and Capacity Building Officer Alex Kepes on 9430 0900 or via