Housing Choices WA’s tenant focus groups aim to link tenants with services and resources in their local community. They also provide a way for Housing Choices WA staff and tenants to share information, get feedback and connect with each-other over a cup of coffee and morning tea.
Housing Choices WA has partnered with many local community organisations to deliver a range of place-based tenant focus groups across the Perth metropolitan, Peel and South West regions.
Over the past two years, we have run the following series of focus groups and have seen tenants build their aspiration and capacity while also increasing their participation with the company and their community.
Our Tenant Focus Groups
My Aged Care information and wellness sessions
We partnered with Southern Plus to deliver My Aged Care information sessions in Mandurah, Maddington and Bunbury to support tenants to navigate a changing aged care system.
The My Aged Care information and wellness sessions provide up to date information on aged care services and provide an opportunity for tenants to share their experiences and wellness resources with each other.
“This morning’s (My Aged Care information and wellness) session removed some of the fear factor involved in accessing help.” – Maddington session participant.
Managing on a Low-Income Financial Workshops
Our award-winning How to Manage on a Low-Income Financial Workshops program is a collaboration between us, our tenants and the Financial Counselling Network.
These workshops encourage participants to share their existing financial knowledge, learn from other tenants and get to know their local financial counsellor.
Our staff facilitate discussions around managing on a low income but, ultimately, the sessions are led by tenants who discuss money management and local tips and resources.
“It’s helpful to meet others with the same experiences who are in the same situation as me. I feel like I’m not alone.” – Financial Workshop participant
Pathways to Volunteering sessions
We have held Pathways to Volunteering sessions in partnership with Volunteering Resource Centers in Mandurah, Rockingham, Kelmscott and Armadale.
Participating tenants were able to connect with their local volunteer coordinator, learn about the benefits of volunteering, share their volunteering experiences and sign up for volunteering roles.
“I was oblivious to volunteering and how to go about getting involved. This session organised by Housing Choices WA has really been invaluable.” – Rockingham session participant.
Housing Choices WA information sessions
We launched a new series of information sessions about our policies in 2019, based on findings from our Annual Tenant Survey.
The first series of focus groups focused on Rent Setting and provided tenants with an opportunity to learn more about how we calculate rents.
The Rockingham session, pictured, was a highly successful and well attended event.
“I learnt information I didn’t have before about rent setting… I felt that my concerns or questions were important and answered in the best way they could be.” – Rockingham rent setting session participant.
NDIS Information Sessions
We collaborated with APM for a series of focus groups to provide tenants and their carers and supports with information about the National Disability Insurance Scheme. The workshops focused on discussing how tenants may be able to access support though the scheme.
What tenant focus groups would you like to see?
Our tenant focus groups are guided by you!
If there is a tenant focus group you would like to see in your area, or you have an idea for a focus group, please let us know by contacting our Tenant Engagement and Capacity Building Officer Alex Kepes on 9430 0900 or via firstname.lastname@example.org.