Keep an eye on your letterbox – the 2017 Tenant Survey is coming soon!

6 Mar 2017

Access Housing’s annual Tenant Survey will be delivered to tenant letterboxes in the coming weeks.

The annual Tenant Survey is an important part of our feedback process. It gives you, our valued tenants, the chance to tell us what we are doing well and what we could do differently to improve our service delivery. Each year we review your feedback to improve our services.

FeedbackphotoThis year we have again engaged the NSW Federation of Housing Associations to manage the distribution of the Annual Tenant Survey and to conduct the data analysis. You can be sure that your feedback will remain confidential and feel comfortable about being honest in answering the questions.

You will receive an SMS reminder before the closing date to encourage you to return the completed survey in order to go in the draw to win a prize.

You will receive the survey along with a reply paid envelope in your letterbox within a fortnight. By completing the survey and returning it to the NSW Federation of Housing Associations in the reply paid envelope along with the contact details slip by mid–April 2017, you will go in the draw to WIN 1 of 2 $100 gift vouchers or 1 of 10 $50 gift vouchers.

The survey will also be available to complete through the Access Housing website.

Prize winners will be notified and announced in the mid-year edition of our tenant newsletter, At Home with Access Housing.

If you have any questions please call 9430 0900 or email