Complete the 2019 Tenant Survey online

6 May 2019

Access Housing is pleased to announce that the 2019 Tenant Survey is now available to be completed online.

If you have not already received a paper copy of the survey in your letterbox, you will do within the coming days.

Tenants also have the option of completing the survey online and can visit to answer survey questions. To complete the survey online you will need to login using your unique username and password, which are included on the survey paperwork that you will receive through the post.

The annual Tenant Survey is an important part of Access Housing’s feedback process. It gives you, our valued tenants, the chance to tell us what we are doing well and what we could do differently to improve our service delivery. Each year we review your feedback to improve our services.

This year we have again engaged the Community Housing Industry Association of NSW (CHIA NSW) to manage the distribution of the survey and to conduct the data analysis. This means you can be sure your feedback will remain anonymous and confidential and you can feel comfortable answering the survey questions honestly.

Paper copies of the survey and a reply-paid envelope will arrive in each tenant’s letterbox. By completing the survey and returning it to CHIA NSW in the reply-paid envelope by Friday 31 May 2019, you will automatically be entered into the draw to WIN 1 of 2 $200 gift vouchers or 1 of 10 $50 gift vouchers. If you complete the survey online, you will also automatically be entered into the draw.

Prize winners will be notified and announced in the mid-year edition of our tenant newsletter, At Home with Access Housing.

If you have any questions, please call 9430 0900 or email