Housing Choices WA is part of the Housing Choices Australia Group of Companies

A message from Access Housing Executive General Manager Neil Starkie

23 Dec 2020

What can you say about 2020 that hasn’t already been said? This year has thrown up disruptions, challenges and frustrations. It forced people physically apart but, at the same time, brought people closer together in other ways. 2020 is nearly at its end and we can look forward to 2021 together with a sense of optimism that a better year awaits us.

The team at Access Housing worked tirelessly throughout the year to ensure we continued to deliver a high quality service to each of our valued tenants and residents, particularly during the height of COVID-19 restrictions in WA. We adapted to new ways of working as we supported each other, and each of our tenants, through a most challenging period. Our staff’s commitment to tenants and their wellbeing was as inspiring as the kind words from tenants about our staff’s efforts were humbling. We truly have a caring, compassionate team of staff at Access Housing and we hope you experienced that firsthand throughout the year in your dealings with the company.

A highlight for the year was when we were able to officially announce Access Housing’s merger with Housing Choices Australia in early July. The merger of our organisations now means we are part of the second largest Community Housing Provider in Australia, providing homes to more than 8,500 people across WA, South Australia, Victoria, Tasmania and New South Wales. We look forward to continuing our integration into the Housing Choices Australia Group of Companies in 2021. Watch this space in the new year for more exciting announcements about the merger and what it means for Access Housing and WA tenants.

Our offices will close from 2pm on Thursday 24 December through until 8.30am on Monday 4 January 2021 to provide our staff with some well-deserved time off. If you have any urgent or emergency maintenance issues arise during this period, please call our Maintenance Hotline on 1800 203 383.

We know that for some people this time of year can be particularly challenging. If you find yourself struggling and feel like you need to speak to someone, please call Lifeline on 13 11 14 or Beyond Blue on 1300 224 636.

We look forward to seeing you again in the new year. In the meantime, please have a safe, relaxing and enjoyable festive season. Merry Christmas!

Neil Starkie
Executive General Manager
Access Housing Australia Ltd